From April 2020, Volksbank Bocholt will restructure its location in the city center and relocate all advice to the main office at Meckenemstrasse 600, 10 meters away. The employees will change there. The opening times and parking facilities at the main office will also be expanded. However, there are still machines for deposits and withdrawals, small change issue and two transfer terminals including account statement printers available to customers on Nordstraße.
The reason for the decision is demographic change, changing customer behavior, technological innovations, digitization and low interest rates. The trading and supply structures in Bocholt are also subject to this structural change, as is the branch of Volksbank Bocholt eG in Nordstraße. The last major renovation of this branch was in 1998. After more than 20 years, decisions had to be made about the necessary investments and changed advisory requirements. At the moment there are various concepts in the feasibility check.